T & C's, Privacy Policy
Bookings
Course bookings made via the website, phone or in person are deemed to accept the term and conditions stated in this section. Once you place you order with rebecca-jane.com you will receive an email receipt of your purchase. We will then be in contact shortly to confirm your booking and dates that you have requested. Should there be any reason the dates you requested are already full then we will be in touch to discuss alternative dates that suit you.
Terms & Conditions
This site is owned and operated by R J Leather Studio Ltd Registered Company number 12068540Address: 49 West Way, Lancing, West Sussex, BN15 8LX. If you have any comments or complaints on or about the website please contact info@rebecca-jane.com
In person Courses
Once your course date has been confirmed should you not be able to attend for any reason please notify us as soon as possible. We are happy for you to send a friend in your place or change to an alternative date but refunds are not possible. If you notify us more than 14 days before the course then we can can change the date free of charge, if you notify us less than 14 days of the course then you will be charged an admin fee of £50, this is due to overheads and staff costs.
Cancellation of in person course due to RJ leather Studio staff Sickness
Should for any reason the course not be able to run due to staff sickness we will notify you as soon as possible. We ideally would like to reschedule your course however if a date cannot be arranged then a full refund is possible. We are not responsible for consequential costs.
Shop/Kit/Gift Voucher Purchases
R J Leather studio hand cuts and prepares each order from the studio in Lancing. We aim for orders to be dispatched within 7 days of purchase. Should you require the purchase to be dispatched any quicker please email us info@rebecca-jane.com to arrange. Gift vouchers should be redeemed within 365 days of purchase.
Legal
Please read these terms carefully before using the website.
The copyright and other intellectual property rights of all material on the website, including photographs and images are owned by R J Leather Studio Ltd.
Links to third party websites from RJ Leather Studio Ltd website are provided solely for your convenience. If you decide to access any of the third party websites you do so entirely at your own risk.
Details of workshops contained on this website may be subject to change without notice. R J Leather Studio accepts no responsibility for the accuracy of the information available on the site.
R J Leather Studio Ltd does not accept responsibility for any injury or personal damage that may occur as a result of skills and techniques taught in any of our workshops.
R J Leather Studio Ltd does not accept responsibility for any loss or damage that may result to you or a third party in connection with the website, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property.
This legal notice is governed by and construed in accordance with English law.
Accuracy Information
Prices, descriptions, specifications and product availability may change at any time without further notification.
OUR PRIVACY POLICY
R J Leather Ltd takes its responsibility to safeguard your personal information seriously. This policy sets out what information we gather and how we use it so you know exactly what we do and that your privacy is safe with us.
If you have any questions, don’t hesitate to call 07711 316190 or email info@rebecca-jane.com
COLLECTION & USE
We only collect information about you that enables us to deliver the experience we want you to enjoy. This includes:
- Your name
- Contact information including email address, phone number
HOW WE COLLECT YOUR PERSONAL DATA
We collect data about you through a variety of different methods including:
Direct interactions. You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:
1. Order our products or services;
2. Subscribe to our service or publications;
3. Request resources or marketing to be sent to you;
4. Enter a competition, prize draw or promotion;
5. Give us feedback.
Automated technologies or interactions:
COOKIES
To make our website as functional, useful and reliable as we can, electronic files called cookies are used to store small amounts of information on your computer or other device. These cannot be used to identify you and help us improve our service to you by, for example:
Cookies may be our own (“First Party Cookies”) that are controlled by us to provide information about the usage of our site or cookies that found in other company’s internet tools or services (“Third Party Cookies”) that we are using to enhance our site, e.g. Instagram or Facebook. We do not control Third Party Cookies.
You can block all or some cookies by changing the settings on your browser although blocking all cookies may impair your usage of our site.
USING YOUR INFORMATION
We may use your data for the following purposes:
1. Providing and managing your account.
2. Providing and managing your access to Our site
3. Personalising and tailoring your experience on Our site.
4. Supplying Our products and services to you (please note that we require your personal data in order to enter into a contract with you).
5. Personalising and tailoring Our products and services for you.
6. Replying to emails from you.
7. Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on ‘Unsubscribe’ in the email).
PROTECTING YOUR INFORMATION
We take care and all reasonable physical, electronic and administrative steps to keep the information we collect secure. However, the Internet is not 100% secure and we cannot guarantee the security of data you send electronically to us. Any transmission of data this way is entirely at your risk.
DISCLOSING YOUR INFORMATION
We do not disclose your personal information to any third party other than in accordance with this policy or in essential circumstances:
You are entitled to request details of the information we hold about you under the Data Protection Act 1998. If you believe any information we are holding is incorrect or incomplete just let us know and we will promptly correct it.
Contact
If you have any general questions, please call us on 07711 316190 or email us at info@rebecca-jane.com